1. Introduction

This Cookies Policy explains how shop.syngenta.co.uk (“we”, “us”, “our”) uses cookies and similar technologies when you visit our website. It explains what these technologies are, why we use them, and your rights to control our use of them.

This website uses WooCommerce, an e-commerce platform that enables online ordering and account functionality.

This policy should be read alongside our Privacy Policy, which explains how we use personal data more generally.

2. What are cookies?

Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. Cookies are widely used to make websites work efficiently, improve user experience, and provide information to website owners.

Cookies may be:

  • Session cookies – deleted when you close your browser

  • Persistent cookies – remain on your device until they expire or are deleted

Cookies can also be:

  • First-party cookies – set by the website you are visiting

  • Third-party cookies – set by third parties whose services are used on the website

3. Why we use cookies

We use cookies to:

  • Ensure the website functions correctly

  • Enable core WooCommerce features such as shopping baskets, checkout, and secure login

  • Remember user preferences

  • Improve website performance and usability

  • Monitor website usage and performance

  • Support security and fraud prevention

Some cookies are strictly necessary and cannot be disabled.

4. Types of cookies we use

Strictly Necessary Cookies

These cookies are essential for the website to function properly. They include cookies required for WooCommerce functionality such as cart handling, checkout, and customer authentication.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with the website by collecting information anonymously. This allows us to improve site performance and user experience.

Functionality Cookies

These cookies remember your preferences and choices (such as login details or region) to provide enhanced and more personalised features.

Targeting and Advertising Cookies

Where used, these cookies track browsing habits and are used to deliver content relevant to your interests. They may also be used to measure the effectiveness of marketing campaigns.

5. Cookie table

The table below provides details of the main cookies used on shop.syngenta.co.uk. This list may not be exhaustive.

Strictly Necessary Cookies (WooCommerce)
Cookie Name Purpose Duration
woocommerce_cart_hash Helps WooCommerce determine when cart contents change Session
woocommerce_items_in_cart Tracks whether items are in the shopping cart Session
wp_woocommerce_session_ Stores a unique session code for each customer 2 days
wordpress_logged_in_ Identifies logged-in users Session
wp-settings-* Stores user preferences Persistent
Performance & Analytics Cookies
Cookie Name Purpose Duration
_ga Distinguishes users for analytics purposes 2 years
_gid Distinguishes users on a per-day basis 24 hours
_gat Limits request rate 1 minute

(If analytics tools such as Google Analytics are enabled)

Functionality Cookies
Cookie Name Purpose Duration
woocommerce_recently_viewed Tracks products recently viewed by the user Session
store_notice Records whether a store notice has been dismissed Session
Targeting / Third-Party Cookies

These cookies may be set by third-party services embedded within the website, such as payment providers or analytics platforms.

Cookie Name Purpose Duration
Varies by provider Used for analytics, embedded services, or marketing Varies

6. Third-party cookies

Some cookies may be placed by third-party service providers who support functionality on our website, such as:

  • Website analytics

  • Payment processing

  • Embedded content

We do not control these cookies. Please refer to the relevant third party’s cookie and privacy policies for further information.

7. How you can control cookies

Cookie consent management

When you first visit shop.syngenta.co.uk, you may be shown a cookie banner allowing you to manage your cookie preferences. You can update your choices at any time via the cookie settings on the website.

Browser controls

Most browsers allow you to control cookies through their settings. You can usually:

  • View cookies stored on your device

  • Delete cookies

  • Block cookies entirely or selectively

Please note that disabling cookies may affect the functionality of the website, particularly WooCommerce features such as checkout and login.

Useful resources:

8. Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in law, technology, or how our website operates. Any updates will be published on this page.

9. Contact us

If you have any questions about this Cookies Policy or our use of cookies, please contact us using the details provided in our Privacy Policy.